1 reviews | Active since Jan 2015
Unbelievable
I am very disappointed in the service or lack of that I have been receiving from your side. I phoned on the 26th of June to find out if my tracker is still working as it should. I was informed by Thamsamqa Mkefa that the device was tested last in June 2014. So I have been paying a monthly subscription but you guys have not tested that it works in more than a year, as you state you would.. He then said it will be tested now and I will be receiving a message on the result. It's now the 2nd of July and still I have received nothing. When I phoned the call centre again I was informed that a technician will have to come look at it and it will cost me R395. So I have to pay for someone to look at the tracker that I had installed, pay a monthly subscription to and get no service for?? Is this for real??<br> <br> I will be looking for someone else that can offer the same as you with some service added to it
Your complaint dated the 02nd of July 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
Best regards,
Your complaint dated the 02nd of July 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Tebogo Makgatho
Tracker Customer Care
Best regards,
