Unbearable service

<p>I’d like to complain about car tracker, my car battery was ****** in my vehicle on the 19/11/2016 , but tracker did not pick up that.</p> <p>Few days later I received a call from Busisiwe on 28/11/2016 advising that they received an alert on the car.</p> <p>A asked her that they receiving an alert , but when the battery was ****** from the vehicle no one called to verify that.</p> <p>I was then transferred to Portia who I explained to her my issuer, she then put me through to Sandra without explaining my query to Sandra.</p> <p>Sandra was very helpful as she referred my matter to control manager Haron. For me Haron sounded not professional, before you call a client you need to understand what is the query all about.</p> <p>I felt that he did not have empathy, I don’t think he values car tracker clients.</p>