Unauthorized early debit

Item: Tracker Connect
Rating: 1
Author: Spo M

This company has permission to debit my account on the 21st. Lo and behold they unilaterally decided to debit me on the 18th causing my account to be overdrawn. This means my bank will charge me for this. WHY WHY WHY ?

Helpful (0)

Replies (2)

Tracker Connect's replyOfficial

20 May 2019, 08:20

Good day Spo,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Kind regards,

Customer Care Team

Best regards,

Tracker Connect's reply20 May 2019, 08:20

Official

Best regards,

Tracker Connect's replyOfficial

27 May 2019, 13:33

Good day Ms Mahlalela,

We confirm that we have been in contact with you and assisted you accordingly.

Kindly revert back to us via email should you require further assistance.

Regards

Customer Care Team

Best regards,

Tracker Connect's reply27 May 2019, 13:33

Official

Best regards,

Unauthorized early debit

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