lS
lucinda S
1 reviews | Active since Aug 2012
02 Aug 2024, 13:50
Unauthorized Debit Order
Good day
Why is your company putting through qn unauthorised debit order on my account. I didn't not approve any debicheck to go off this month.I made advance payment, but saw that there was debit amount going off on my account while my account should have a credit balance. I want answers and I want them soon as possible. I never gave any permission for a debit order.
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
02 Aug 2024, 13:59Good day Lucinda,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply02 Aug 2024, 13:59
Official
Good day Lucinda,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
05 Aug 2024, 10:52Good Day Lucinda, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect
Tracker Connect's reply05 Aug 2024, 10:52
Official
Good Day Lucinda, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect