TM
Thato M

1 reviews | Active since Jul 2019

28 Jun 2023, 14:40

Unauthorized debit amount

What is point of having waiver plan if you still going to deduct for a new device to be installed in a new car? Call the call center wait forever and they never answer . Send emails no response.

0
Replies (2)
Tracker Connect
Tracker Connect's reply28 Jun 2023, 14:59
Official
Good Day Thato,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly
Tracker Connect
Tracker Connect's reply14 Jul 2023, 09:17
Official
Good Day Thato,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. 
Tracker Connect