JO
Jackie O

1 reviews | Active since Jul 2023

30 Jul 2023, 06:26

Unauthorized debit

Unauthorized debit. This company keeps loading debits on my account. Have been canceled for more than 2 years. Phoned them and they confirmed I canceled. Yet still being debited with a mandated debit which I never accepted. Where is our rights as consumers? I see many customers with similar complaints. Either pathetic admin or biggest *****s....

0
Replies (4)
JO
Jackie O's update30 Jul 2023, 06:29
Reviewer Update
They block out the word t h i e f s
Tracker Connect
Tracker Connect's reply31 Jul 2023, 08:03
Official
Good day Jackie,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter.
 
We will revert to you shortly

Tracker Connect
Tracker Connect
Tracker Connect's reply31 Jul 2023, 11:09
Official
Good Day Jackie,

We confirm having contacted you via email and explained the resolution process of your query. We further confirm that your concern has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect
JO
Jackie O's update31 Jul 2023, 16:35
Reviewer Update
Sending me a new cancellation letter is not resolving a query. You owe me many months of money...

Please stop being dishonest.