KM
Kay M

1 reviews | Active since Oct 2013

16 Feb 2023, 18:04

Unauthorized a.ount of debit

I have an issue with the above service provider ,I have called so many time to reduce my premium instead their ****ty fince keeps on increasing my debit order amount can someone who has a customer service experience and assist ause its been five months .Either they fix this mess or will have to cancel and shop around

0
Replies (2)
Tracker Connect
Tracker Connect's reply17 Feb 2023, 08:29
Official
Good day ,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect
Tracker Connect's reply21 Feb 2023, 10:45
Official
Good Day Kay,  

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect