VH
Vuyolwethu H

1 reviews | Active since May 2017

21 Feb 2025, 07:36

Unauthorised Debit Orders

Tracker is EXTREMELY greedy and unfair. I cancelled for contract with them after a lengthy conversation with their consultant on the 20th January for 15mins from the number +27 (11) *** at 11:17.

I clearly stated that I would like to discontinue using the service for reasons I openly shared with him. He assured me that the contract has now be cancelled.

This morning I wake up to TWO debit orders that are unauthorised going off my account of R674,86 and R1109,09

This is totally unacceptable! That is called *****ing.

Please STOP these debit orders and refund me my money!

0
Replies (2)
Tracker Connect
Tracker Connect's reply21 Feb 2025, 07:47
Official
Good day  Vuyolwethu,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply21 Feb 2025, 13:45
Official
Good day  Vuyolwethu,

We confirm having contacted you and addressed your concern.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect