TH
Tanya H
1 reviews | Active since Jul 2011
27 Nov 2015, 10:48
Unauthorised debit order - Agility
My account has been debited by Agility for months now and I have to date not received any feedback from Tracker after numerous requests for the proof where we agreed to join the policy. I need this to be refunded and proper feedback to be provided. Calling the call center or submitting a query does not even help as NO-ONE gets back to you.
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Tracker Connect's replyOfficial
27 Nov 2015, 11:53Hello Tanzy27,
Your complaint dated the 27th of November 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Najma Sallie
Tracker Customer Care
Your complaint dated the 27th of November 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Najma Sallie
Tracker Customer Care
Best regards,
Tracker Connect's reply27 Nov 2015, 11:53
Official
Hello Tanzy27,
Your complaint dated the 27th of November 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Najma Sallie
Tracker Customer Care
Your complaint dated the 27th of November 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Najma Sallie
Tracker Customer Care
Best regards,