cB
chantal B
1 reviews | Active since Dec 2012
02 May 2024, 09:16
Unauthorised Debit Odrer
Hi,
I moved over to you and have been with you for a few months now. I always pay manually.
This morning I wake up to a debit order. Who approved this? I didn't complete a debit form with you?
I stopped and reversed the order and I have to pay for banking charges for your **** up.
Please explain who asked you to set this up? Thats a double payment. A manual payment I made and a debit payment.
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
02 May 2024, 11:22Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's reply02 May 2024, 11:22
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
03 May 2024, 10:26Good day,
This is to confirm that we have contacted you and assisted with your concern.
Thank you
Tracker Connect
This is to confirm that we have contacted you and assisted with your concern.
Thank you
Tracker Connect
Best regards,
Tracker Connect's reply03 May 2024, 10:26
Official
Good day,
This is to confirm that we have contacted you and assisted with your concern.
Thank you
Tracker Connect
This is to confirm that we have contacted you and assisted with your concern.
Thank you
Tracker Connect
Best regards,