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Nompumelelo N

1 reviews | Active since Aug 2015

28 Jul 2023, 10:19

UNAUTHORISED DEBIT, DIFFERENT AMOUNTS AND REFERENCE........

My contract with tracker ended however every month they still debit and it's different amounts not even close to what i was paying for my car tracker. Monday i called to query this and i was told cancellation has been done but still another debit still came out. I am so frustrated as this messes up my account.

Like really i no longer even have that car and they have been calling asking me to renew i told them the only reason i left it to debit was to finish paying than cancel. I can not afford to be paying for something that does not exist for no reason.

Please not this is not for cartracker but for TRACKER...

0
Replies (2)
Tracker Connect
Tracker Connect's reply28 Jul 2023, 11:00
Official
Good day Nompumelelo ,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter.
 
We will revert to you shortly

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply28 Jul 2023, 11:24
Official
 Good day,

We confirm having made contact with you.  We would like to take this opportunity to thank you for doing business with our Company.   If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Regards 
Tracker connect. 

Best regards,