WM
Wynand M
1 reviews | Active since Jun 2024
24 Jun 2024, 09:44
Unacceptable Service - Faulty Tracker & Unresponsive Support pen_spark
My tracking device is not working, and I've been unable to get help for over a month. I logged a call about the malfunctioning app, but I can't even log in to your website. Calls to your center are pointless - agents simply hang up.
This is completely unacceptable. I will be forced to cancel my debit order and remove the device myself if I don't hear back immediately. Contact me by phone today to resolve this issue, or I will be forced to pursue legal action for services I am paying for but cannot use.
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
24 Jun 2024, 10:04Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply24 Jun 2024, 10:04
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
24 Jun 2024, 13:22Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply24 Jun 2024, 13:22
Official
Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect