fK
frans K
1 reviews | Active since Feb 2020
14 Mar 2022, 10:39
Unable to uphold their end of an agreement.
I have had multiple enquiries to get my app fixed and now I pay for a service I can't use. Can't create zones, can't create notifications, can't update my ODO meter on the app. So basically I can't do anything on the app. Then I was told if the app does not work I need to use the web app.
Then why the @#$% do you have a application if I can't use it.....
Tracker I am done with bad support, you can't uphold your end of an agreement so please put me in contact with your cancelation department as I am no longer willing to pay you for something that I can't use.
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
14 Mar 2022, 10:48 Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply14 Mar 2022, 10:48
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
fK
frans K's updateReviewer Update
17 Mar 2022, 08:37Unbelievable! You claim to have tried to contact me yet you don't give me the chance to answer.
The phone barely rang, the last once was three times.
Not enough time to even get to my phone and answer at all.
If you are really trying to phone me then try to make a little more effort and at least wait until I answer.
Thanks.
The phone barely rang, the last once was three times.
Not enough time to even get to my phone and answer at all.
If you are really trying to phone me then try to make a little more effort and at least wait until I answer.
Thanks.
fK
frans K's update17 Mar 2022, 08:37
Reviewer Update
Unbelievable! You claim to have tried to contact me yet you don't give me the chance to answer.
The phone barely rang, the last once was three times.
Not enough time to even get to my phone and answer at all.
If you are really trying to phone me then try to make a little more effort and at least wait until I answer.
Thanks.
The phone barely rang, the last once was three times.
Not enough time to even get to my phone and answer at all.
If you are really trying to phone me then try to make a little more effort and at least wait until I answer.
Thanks.
Tracker Connect's replyOfficial
17 Mar 2022, 09:32 Good Day Spark,
We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply17 Mar 2022, 09:32
Official
Good Day Spark,
We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect