BM
Bianca M
1 reviews | Active since Jun 2023
24 Nov 2025, 15:48
UNABLE TO TRACE VEHICLE & POOR COMMUNICATION
On 21 November 2025 my vehicle was ******. I phoned Tracker immediately to notify them. When I asked them where the vehicle was they just said the vehicle is moving and that is all they can say. Until today, 24 November 2025, they have still not traced the vehicle. I keep having to phone for an update, they do not update you with any progress. What is the use of paying for a tracking unit and they are unable to track your vehicle when ******. In December I had a vehicle ****** and cartrack recovered it within 20 minutes. I will be cancelling all vehicles which have tracker units in.
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
24 Nov 2025, 15:56 Good day Bianca Marchetti,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
Tracker Connect's reply24 Nov 2025, 15:56
Official
Good day Bianca Marchetti,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you.
Tracker Connect
Tracker Connect's replyOfficial
24 Nov 2025, 16:23 Good day Bianca Marchetti,
Kindly note that we have tried to contact you however, your phone is directing us straight to voicemail. Kindly note that your concerns have been escalated to our Compliance and Investigation department to further assist you.
We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
Kindly note that we have tried to contact you however, your phone is directing us straight to voicemail. Kindly note that your concerns have been escalated to our Compliance and Investigation department to further assist you.
We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
Tracker Connect's reply24 Nov 2025, 16:23
Official
Good day Bianca Marchetti,
Kindly note that we have tried to contact you however, your phone is directing us straight to voicemail. Kindly note that your concerns have been escalated to our Compliance and Investigation department to further assist you.
We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
Kindly note that we have tried to contact you however, your phone is directing us straight to voicemail. Kindly note that your concerns have been escalated to our Compliance and Investigation department to further assist you.
We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect