TT
Thabo T

1 reviews | Active since Jul 2016

09 Nov 2022, 12:53

Un Lawful Debit order & Demanding Payment

Poor service and wrongfull billing:

its Thabo here, tracker wrongfully debited my account without consent they hired a 3rd party agent to wrongfuy sell me a service that i never agreed to. I complained and they paid back they refunded me but now to my surise the offering me a black friday discount on something i didnt agree to.

Hence i stopped the debit order because they were now *****ing

For me its simple it is either they fix my account or i move if my hard earned noney is not good enough for them i can move i dont need to be loyal to nonsense

0
Replies (2)
Tracker Connect
Tracker Connect's reply09 Nov 2022, 14:21
Official
Good Day Thabo,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply09 Nov 2022, 16:02
Official
Good Day Thabo 

We confirm having contacted you and explained the resolution process of your query. We have sent you an email confirming your cancellation. We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect