TB
Thinus B
1 reviews | Active since Oct 2010
30 Sept 2025, 20:52
*****ulent Debit orders almost a year and a half still after requesting cancellation
Bunch of ****** and *****ulent debit orders after requesting cancellation in June 2024 via Vula Collections. Stay far away. I've reported the last 2 debit orders with Capitec ***** Department and will make sure the Consumer protector gets involved as well.
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Replies (5)0
Replies (5)
Tracker Connect's replyOfficial
01 Oct 2025, 07:37Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply01 Oct 2025, 07:37
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
04 Oct 2025, 11:04Good day Mr Thinus Bierman,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply04 Oct 2025, 11:04
Official
Good day Mr Thinus Bierman,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
TB
Thinus B's updateReviewer Update
12 Nov 2025, 08:29And once again you took another debit order despite confirming it's been cancelled. Also, only the one debit order was refunded what about the other one you said you are going to refund!!!!!
TB
Thinus B's update12 Nov 2025, 08:29
Reviewer Update
And once again you took another debit order despite confirming it's been cancelled. Also, only the one debit order was refunded what about the other one you said you are going to refund!!!!!
Tracker Connect's replyOfficial
12 Nov 2025, 08:34Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect's reply12 Nov 2025, 08:34
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect's replyOfficial
13 Nov 2025, 08:56Good day Thinus,
We confirm that we have explained the resolution process of your query. We further confirm that the query on your account has been resolved.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm that we have explained the resolution process of your query. We further confirm that the query on your account has been resolved.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply13 Nov 2025, 08:56
Official
Good day Thinus,
We confirm that we have explained the resolution process of your query. We further confirm that the query on your account has been resolved.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm that we have explained the resolution process of your query. We further confirm that the query on your account has been resolved.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect