1 reviews | Active since Jun 2015
Tracking unit killing my battery!
I cancelled my tracker subscription 8 months ago after being a client for 2 years. This was a requirement due to me changing over to Discovery Insure and them fitting a DQ track system.<br> <br> My vehicles battery has been draining excessively of late and had the vehicle booked in at a BMW dealership yesterday. Mt battery and electrical system is fine and they queried about tracking units in the vehicle when I collected it. They said the unused tracking unit is what is causing the battery drain.<br> <br> I call tracker today only to be told I need to pay R400 to have the unit removed. This was not mentioned when you originally sign there contract. I do not want your equipment in my car, have the ******* removed please!!! After being a client for many years I must still pay to have your equipment removed that is inconveniencing me and damaging my vehicle!<br> <br> People beware, do not let them install their units in your vehicle, as soon as you cancel they milk you even further due to their old and damaging equipment!!!
Your complaint dated the 03rd of June 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Najma van Rensburg
Tracker Customer Care
Your complaint dated the 03rd of June 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Najma van Rensburg
Tracker Customer Care
