Tracking only the money

<p> I have been paying Tracker for a service for approximatly 7 years. This week I called tracker to test my unit - because my car battery keeps draining and the Battery places suggested a faulty tracker unit.</p> <p>After having to call them back 3 days later (they could not tell me in real time if the tracker was working - or where my car was) they said the unit was not working and they would schedule a replacement.</p> <p>Scheduling was all they did. Instead of honouring the booking - they cancelled. Then they called me to ask if I could rather take the car to a fitment centre.</p> <p>They are unable to tell me how long I've been paying them for a service they were not delivering.</p> <p>Since my insurance no longer has this as a requirment and since I no longer have the peace of mind typically associated with a Tracker - I have cancelled this service (or at least requested them to stop taking my money for the lack of service).</p> <p>Now they want a further R395 to remove their own device from my vehicle.</p>