1 reviews | Active since Jul 2017

04 Aug 2025, 07:52

Tracker you are ***********!

2 Faulty units draining car battery and I was to be refunded still waiting( operator- they will phone you back in an hour- 1 week later still waiting), paying for driver behavior for insurance purposes and its now working, They dont even send a battery disconnect notification when the battery was changed as the unit is faulty- so what will happen if the car gets ******. A zero rating cannot be selected, You cannot even log a query on their website as the send button is blurred out- you have to call them and hear, "please hold the line for 2 minutes".

0
Replies (3)
Tracker Connect
Tracker Connect's reply04 Aug 2025, 08:12
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect
Tracker Connect's reply04 Aug 2025, 10:04
Official
 Good day Mr. Viljoen, 

This is to confirm that we have called you and we are assisting. 

Feedback will be provided 

Thank you 
Tracker Connect 
Tracker Connect
Tracker Connect's reply08 Aug 2025, 09:10
Official
Good day Mr. Viljoen, 

Thank you for allowing Tracker the opportunity to assist you. 

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. 

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Thank you 
Tracker Connect