TM
Tebogo M

1 reviews | Active since Aug 2019

08 Aug 2019, 11:24

Tracker – Worst service

• I was with “tracker” for almost 3 years: Be prepared to pay for installation/activation every year. • Be prepared for unauthorized debit orders, a lot more than your premium. You will have to keep an eye on your bank account every now and then. • Worst service and they will inform you about 36 months contract if you wish to cancel. There will be cancellation fee which is basically premiums for all the remaining months.

0
Replies (3)
Tracker Connect
Tracker Connect's reply08 Aug 2019, 11:35
Official
Good Day,
    We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 

Best regards,

Tracker Connect
Tracker Connect's reply08 Aug 2019, 11:39
Official
Good Day Tebogo,

Kindly note that we have sent you an email to the address you provided on Hello Peter, we require your ID number to access your account and contact number to call you.

We do await your response.

Kind Regards,

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply20 Aug 2019, 10:58
Official
Good Day Tebogo,
    We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company. 
If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect 

Best regards,