Tracker Worst Service

I bought a car in December and I was advised that there is no tracking device in my car, and I decided to call Tracker company to organise a booking for fitment. I was asked for my details and I provided them (Terms and Conditions were explained and that I will have a 7 day cool off period) and when I got to the stage of the car Registration I was told that the car already has Tracker with the Tracker Company and if they should change ownership to me. I advised them that if the device is properly functioning then I would like to check first on where the car and Panic button is before I could take over. I was told where the button is and the location of the vehicle could not be picked up then suddenly they found out that the the tracker states that the car is in the Eastern Cape while I am in Randburg. I called again and spoke to Jabu ngwenya and I also asked about the panic button I was advised something else. So I told them that I do not want this product because it is giving me issues before hand and I took that as bad service at 1st hand. I was advised to visit a fitment centre and I did go to the one in Randburg (Republic Road), when I got there I was assisted by Paul/Peter and