CB
CATHERINE B

1 reviews | Active since Oct 2012

10 Nov 2023, 10:33

Tracker with no Tracker

Suddenly an outstanding amount of R414. Tracker billed me from 1/11/2022 to 1/4/2023 out of the blue. But my car was sold April 2022. Tracker was paid through my insurance initially. Payment was stop as my insurance was stop end April 2022. This "Tracker" in my car was disconnected October 2021 when a new battery was installed. No service from "Tracker" from that time. What was tracked? And been handed over to a attorney for outstanding amount... And people from Tracker and attorneys are very rude...specially the cancelation department as I had to phone to cancel.

0
Replies (2)
Tracker Connect
Tracker Connect's reply10 Nov 2023, 12:24
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply14 Nov 2023, 08:14
Official
Good day,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.    We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect

Best regards,