Tracker what??

Tracker does not even deserve a 1 star ******* comoany *****ing my money for the past year when i was selling my vehicle i contacted tracker to cancel they advise tthe system is offline and i should contact at a later stage. I had then used the app and logged the incident requesting for the device to be transferred from my old vehicle to the new one no one contacted me i had sent an email with no response and then the old vehicle was sold.. When i contact tracker regard the matter they talk about attorneys and debt collectors first of all i am leaving in my mpumalanga the vehicle is no sitting in cape Town which is on the other end of the country not one call asking why is the vehicle a thousand kilos away.... Don't take tracker its ******* and i don't know why insurance companies us to them....