CK
Charlene K
1 reviews | Active since Feb 2011
11 Aug 2022, 16:35
Tracker wants me to pay for a their mistakes!!!
I canceled my Tracker due to me selling my car twice and now a 3rd time. Now they sent me an invoice to pay for August for a service I don't even have and because Tracker didn't cancel my contract as requested twice!!! I will NOT pay for a service I don't have. And EVERY Consultant you speak to at Tracker wants to argue, they don't let you finish talking and they keep saying the same thing over and over...like they are reading from scripts!!!! LISTEN TO YOUR CLIENT!!!!!!! I will never use Tracker again I will move my new car to Car Track just because of how I'm treated at Tracker...after being their client now for 4 years. Disgusting!!!!!!
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Replies (3)
Tracker Connect's replyOfficial
11 Aug 2022, 16:48Good Day Charlene
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply11 Aug 2022, 16:48
Official
Good Day Charlene
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
CK
Charlene K's updateReviewer Update
12 Aug 2022, 10:56Worst service ever!!!!!!! First they send me a sms lying saying they tried to phone me I must phone back, yet my phone was in my hand the whole time...NO CALL!!!! Then once again they just argue with you and don't try to resolve the issue, they just want their money!!! DON'T USE TRACKER...CHECK ALL THE OTHER REVIEWS HAS THE SAME PROBLEM NOT GETTING THEIR ACCOUNT CANCELED MAKING IT THE CLIENT'S FAULTS FOR STILL HAVING TO PAY!!!!
CK
Charlene K's update12 Aug 2022, 10:56
Reviewer Update
Worst service ever!!!!!!! First they send me a sms lying saying they tried to phone me I must phone back, yet my phone was in my hand the whole time...NO CALL!!!! Then once again they just argue with you and don't try to resolve the issue, they just want their money!!! DON'T USE TRACKER...CHECK ALL THE OTHER REVIEWS HAS THE SAME PROBLEM NOT GETTING THEIR ACCOUNT CANCELED MAKING IT THE CLIENT'S FAULTS FOR STILL HAVING TO PAY!!!!
Tracker Connect's replyOfficial
12 Aug 2022, 11:03Good Day Charlene,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply12 Aug 2022, 11:03
Official
Good Day Charlene,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect