Tracker Value added service claim- excellent service

I called Tracker because they were double debiting my account and I wanted to understand why. I was told I had taken a value-added product that allows me a courtesy car for 3 days, cellphone with airtime, counselling and R3000 cash should the insured vehicle be involved in an accident and be undrivable. I only find out this information 29 days after the accident, I honestly don't remember signing up for the policy. They sent me claim forms and delivered on all their promises. Wow I am impressed. I am a customer for life. Such honesty and willingness to assist even though accident was old "29 days". Keep up the great customer care.