MF
Marco F

1 reviews | Active since Aug 2016

25 Jan 2024, 09:43

Tracker updates to everything okay... ****!!!

I logged a call about 2 weeks ago regarding a vehicle that tried to push me off the road. The consultant that called but never spoke me updated the call that I said everything was okay and that i would call back later. I never spoke to them as the call came through but lasted 12 seconds with no one on the other side of the call. I requested the recording but i have not gotten anything for the past 2 weeks. I am currently in China and can only be contacted on my email or international number +***. I want the recording

0
Replies (5)
Tracker Connect
Tracker Connect's reply25 Jan 2024, 09:58
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Best regards,

MF
Marco F's update25 Jan 2024, 10:31
Reviewer Update
I broutght this to your attention 2 weeks ago as well
Tracker Connect
Tracker Connect's reply29 Jan 2024, 09:57
Official
Good day,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect

Best regards,

MF
Marco F's update01 Feb 2024, 09:19
Reviewer Update
I sent a mail to Tania Pretorius <***> but she has not rep**** yet. I want a credit for the month of January as i paid for a service i was not given.
Tracker Connect
Tracker Connect's reply01 Feb 2024, 10:09
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Best regards,