1 reviews | Active since Aug 2016
Tracker unit not functional
14 June... your unit indicated my vehicle was parked at home. When infact. It was out. Confirmed by you. 3rd June. Again. Your unit showed that it was in the CBD for 2 days and 1 night. When infact. It was parked at home. I asked for a trip log... and yes... it didn't update at all. Sunday 30th June. Your tech came to check the unit. Worked a few hours on the vehicle. Today 2 July. After being almost 9 minutes on the phone. I still do not have a working unit. As you are aware.... this is my only recourse to get a resolution. I shud have requested credit on all the other times I complained. So. Thus. I am expecting a credit or a no penalty cancellation as your track record will prove. I have more problems than not!!!
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
We have tried calling to address your concerns, we have however arranged for a QA technician to come out and assist you.
Kindly call us on ***, for us to assist you if you have any further concerns.
Thank you
Tracker Connect
Best regards,
We have tried calling to address your concerns, we have however arranged for a QA technician to come out and assist you.
Kindly call us on ***, for us to assist you if you have any further concerns.
Thank you
Tracker Connect
Best regards,