WO
Willie O

1 reviews | Active since Sept 2016

20 Aug 2020, 15:41

Tracker unfair treatment

I am currently a client of tracker for the past 2 years. Recently i was in an car accident where my car was written off. I contacted tracker informing them that i need to cancel their services as i no longer need it. Their response was, i can cancel it but we have to pay R 800 because we are under contact. How does this make sense , it's unreasonable. Unfair treatment. I never had this with Cartrack.

0
Replies (2)
Tracker Connect
Tracker Connect's reply20 Aug 2020, 16:36
Official
 Good Day Willie,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
WO
Willie O's update21 Aug 2020, 11:29
Reviewer Update
This company has a integrity problem , they don't care about their clients , we received an invoice this morning for R800 that will be deducted from my account, please never use this company in future!!!