RK
Ryan K
1 reviews | Active since Mar 2019
06 Mar 2019, 07:26
Tracker Unauthorised Debit Orders***
I have sent numerous emails over several years to Tracker and they still continue to deduct money each month for a car I don't own. Having tried all avenues through their customer service, I have no choice by to report it here. I would recommend that anyone interested in a tracking service for their cars avoid Tracker at all costs.
Hopefully I will get a response from Tracker through Hello Peter and get all unauthorized deductions refunded. Clearly ethics and customer service are not important to Tracker.
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Replies (3)
Tracker Connect's replyOfficial
06 Mar 2019, 08:31We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
Tracker Connect's reply06 Mar 2019, 08:31
Official
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
RK
Ryan K's updateReviewer Update
06 Mar 2019, 08:32Thank you. Please contact me via email as I am out of the country at present.
RK
Ryan K's update06 Mar 2019, 08:32
Reviewer Update
Thank you. Please contact me via email as I am out of the country at present.
Tracker Connect's replyOfficial
13 Mar 2019, 15:09Good day Mr. Krause
This is to confirm that we have contacted you and assisted accordingly.
Further communication was sent to you via e-mail.
Should you require further assistance please do not hesitate to contact us.
Regards,
Tracker Connect
This is to confirm that we have contacted you and assisted accordingly.
Further communication was sent to you via e-mail.
Should you require further assistance please do not hesitate to contact us.
Regards,
Tracker Connect
Best regards,
Tracker Connect's reply13 Mar 2019, 15:09
Official
Good day Mr. Krause
This is to confirm that we have contacted you and assisted accordingly.
Further communication was sent to you via e-mail.
Should you require further assistance please do not hesitate to contact us.
Regards,
Tracker Connect
This is to confirm that we have contacted you and assisted accordingly.
Further communication was sent to you via e-mail.
Should you require further assistance please do not hesitate to contact us.
Regards,
Tracker Connect
Best regards,