Tracker unauthorised debit deductions after no longer owning the vehicle

And again no response from Tracker.

I contact a consultant check the records and I was told that the insurance was cancelled amd not the unit and then told that they double debited me from July who decides or authorized this as a client I received a letter stating that tracker was cancelled AGAIN ATTACHED BACK TO YOU FOR THE 3RD TIME AND COUNTING. I then nearly 2 months from date of cancelation confirmation stating clearly that cancelation was completed as at 31 July 2023 (refer to attached letter from YOU AS TRACKER FINANCIAL INSTITUTION).

See all mails below on the trail of simply no answer.

Futher to that refer to recording today with your consultant that they would need me to pay some R800 and odd Rand to cancel as it only due for cancelation in April 2024. I want proof and requested on the recording I want this communicated on email and still nothing. When I asked why the R333 doesn't get offset then against the R800 and odd Rand I was told it can't it's subscription so insurance was cancelled but not the unit what ******* is this.

When I in writing informed tracker of cancelation aswell as telephonicially early July 2023 I was not told the unit is separate from the insurance fee I asked to cancell tracker which means the unit and all pertaining to tracker as I have sold the vehicle to We buy Cars Richardsbay where the tracking unit is STILL on the vehicle yet tracker just decides without being contacted that you just double debit. Who authorized this double debit who do you think you are.

I have no paper trail of any outstanding monies on mail, I have proof from you on cancelation and no where about monies to be paid.

Is this how you treat and make money off your clients without consent just decide so even though they cancelled to make money off of us.

I expect a response in writing as to confirm that it is cancelled and no further monies will just be debited.

You did not inform me as per my request today on recorded phonecall saying I wanted a mail to explain and what, if there was monies due if cancelled.

Just a reminder AGAIN... SEE ATTACHED cancelation confirmation letter from Tracker themselves