WS
Wayne S

1 reviews | Active since Sept 2010

13 Sept 2023, 15:10

Tracker unable yo assist with their own products

I recently upgraded my Tracker to a newer model, however it's not performing to the level that my previous unit did, in fact it looks like it was installed correctly. I have had numerous call to your call centre with no assistance. I would like this new unit cancelled immediately cause of the lack of help

0
Replies (3)
Tracker Connect
Tracker Connect's reply13 Sept 2023, 15:59
Official
Good day Wayne,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
WS
Wayne S's update14 Sept 2023, 12:02
Reviewer Update
When can I expect feedback on my cancellation?
Tracker Connect
Tracker Connect's reply03 Oct 2023, 15:04
Official
Good day Wayne,

We confirm that one of our coordinators has been in touch and assisted accordingly.

Tracker Connect