PS
Pierre S

1 reviews | Active since Mar 2009

29 Apr 2015, 08:27

Tracker thjink I am an Idiot

I have seen Tracker's update to their website, looks great, but:<br> <br> I can no longer pick the date of the expense.<br> Tracker has confirmed in writing that they are aware of the bug.<br> <br> This is now 4 days and a consultant calls me and says he has the print screen in front of him and he does not understand my problem.<br> <br> My problem TRACKER is as follow:<br> <br> I cannot work the whole day and still have to capture expenses before your system clock ticks over at midnight.<br> I now have to go back to a spreadsheet for this.<br> <br> Do I then really need tracker, it is month-end and we again make several calls and the outcome is I am an idiot.<br> <br> The previous round where your system never updated and I was called an Idiot, your CEO came back acknowledging that there was a problem. A great guy, kept to his promises.<br> <br> Why are the switchboard people not caring...<br> <br> How many people is frustrated with the latest change. Mail me at [URL Removed]

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Replies (1)
Tracker Connect
Tracker Connect's reply29 Apr 2015, 08:59
Official
Hello pierresm,

Your complaint dated the 29th of April 2015 has been noted.

Please be advised that we are currently investigating same and will revert to you shortly.

Thanking you for your patience.

Ghitte Brandt
Tracker Customer Care