tT
thapi T

1 reviews | Active since May 2017

28 May 2020, 00:37

Tracker- They are *********** and full of lies!

Tracker please stop calling me to find out why I am cancelling my VAP debit orders with you. Back in March 2020, I had a car break down. I simply ran out of fuel. The next fuel station was 10 minutes away. The fuel station I had gone to, was closed due to the impending lockdown. When I called Tracker, they gave me a million excuses why they could not help me. Mind you it was 4:30pm and I was with 2 small kids. I was told if I want to be towed- I must pay cash for the fuel! Everytime I have a VAP offer from Tracker, I have ensured I am fully covered. Tracker **** to me and now want to harass me to find out why I am no longer letting them ***** my money. Added onto that, my Tracker Connect App on my phone always has problems. Actually it has never really worked. I have never received a complete travel log. So Tracker- please stop calling me. You did not care about my safety or me as a customer. As soon as my contract is done with you- I will be terminating my contract with you. Joining your service provider was the worst decision ever made. Leave me alone and stop harassing me.

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Replies (1)
Tracker Connect
Tracker Connect's reply28 May 2020, 10:01
Official
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect