JP
Jennifer P
1 reviews | Active since May 2021
07 Oct 2025, 12:49
Tracker- the worst company to deal with upon cancelation.
I sold my vehicle and canceled the tracker. The 36 months contract has ended already, so I owe them nothing. However, no attempt to call them to sort out the cancelation (that is still being deducted from my bank account) is fruitful. The rudest people not willing to assist. When you ask for a supervisor or manager, the put you on hold for ever. They just do not cancel the debit order on my account. The worst company to deal with. I have emailed them with all the relevant detail and received a confirmation email about my cancelation. However, the funds are still being deducted.
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Replies (2)0
Replies (2)Tracker Connect's replyOfficial
07 Oct 2025, 12:51Good day Jennifer Pretorius, We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply07 Oct 2025, 12:51
Official
Good day Jennifer Pretorius, We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
07 Oct 2025, 16:10Good day Jennifer Pretorius, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
Tracker Connect's reply07 Oct 2025, 16:10
Official
Good day Jennifer Pretorius, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
