DB
Danvig B

1 reviews | Active since Jun 2015

18 Aug 2023, 16:16

Tracker takes money, without being a client

Just cancel please!!! Been billed for 7 months for a product that is not installed in my car. The car on the app is not even my car!!

You cannot get to cancellation department, nobody answers.

I think i was ****med.

0
Replies (3)
Tracker Connect
Tracker Connect's reply18 Aug 2023, 16:36
Official
Good day Danvig ,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter.
 
We will revert to you shortly

Tracker Connect 

Best regards,

Tracker Connect
Tracker Connect's reply18 Aug 2023, 17:02
Official
Good day Danvig,

Kindly refer to your email address, your concern has been escalated accordingly.

Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply21 Aug 2023, 16:43
Official
Good day Danvig,

This is to confirm that one of our coordinators was able to resolve your concerns and advised accordingly, also - please check your mail for further clarity.

Tracker Connect

Best regards,