Mvdm
Marius van der merwe
1 reviews | Active since Dec 2017
11 May 2018, 07:13
Tracker system
I'm very disappointed in trackers service. I have phoned the call center and asked for an manager to call me back, I have logged a query on trackers website still no one called me. This is the company that needs to retrieve your car when it gets ******, but they can't even sort queries out. I'm trading my car in today so I need to sort this out ASAP. There is a lot of negative comments on the Web about tracker that worries me a lot. Regards Marius
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
11 May 2018, 07:30Good day Mr, Van Der Merwe,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Customer Care Team
Best regards,
Tracker Connect's reply11 May 2018, 07:30
Official
Good day Mr, Van Der Merwe,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Customer Care Team
Best regards,
Tracker Connect's replyOfficial
11 May 2018, 08:04Good Day Mr, Van Der Merwe,
We confirm that we have made contact with you and assisted with your query. As advised on our telephonic conversation an email has been sent with all details to assist with the matter further.
Kind Regards
Tracker Connect Customer Care
Best regards,
Tracker Connect's reply11 May 2018, 08:04
Official
Good Day Mr, Van Der Merwe,
We confirm that we have made contact with you and assisted with your query. As advised on our telephonic conversation an email has been sent with all details to assist with the matter further.
Kind Regards
Tracker Connect Customer Care
Best regards,