CJ
Charmaine J

1 reviews | Active since Oct 2016

16 Jan 2025, 09:32

Tracker struggling to get a debit order right for months

Can it really take months to get a debit order sorted out. Every month I battle with the deduction amount, then I receive an e-mail to confirm that the next debit order will be correct and it just never is. I am so sick and tired of having Tracker on my to do list every day. E-mail replies are terrible. I am changing my tracker service, this is ridiculous.

0
Replies (3)
Tracker Connect
Tracker Connect's reply16 Jan 2025, 09:52
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you . Tracker Connect
Tracker Connect
Tracker Connect's reply16 Jan 2025, 10:41
Official
Good day

This is to confirm that Tracker has contacted and assisted. 

Thank you 
Tracker Connect 
CJ
Charmaine J's update16 Jan 2025, 12:56
Reviewer Update
Assisted with a cancellation.