JC
Johann C
1 reviews | Active since Mar 2010
02 Apr 2024, 09:20
Tracker - Stay far away!
I have had Tracker in 5 cars for almost a year now. I get 4 to 8 false alerts per week. I log all of them, multiple units has been replaced in my cars and I have raised multiple support requests, it never gets sorted out. The staff is sleepy and not really interested, an possible emergency alter doesn not mean anything to them, they will make you wait 10 minutes before even answering. Their system use to be good 10 years ago, but their staff and devices are currently competing for which one can be the least effective.
Stay far away!!!
Helpful (0)
Replies (2)0
Replies (2)Tracker Connect's replyOfficial
02 Apr 2024, 11:05Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply02 Apr 2024, 11:05
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
04 Apr 2024, 11:51Good day Johan,
We apologize for the inconvenience caused to you; your concern has been escalated to one of our supervisors to assist further.
Tracker Connect
We apologize for the inconvenience caused to you; your concern has been escalated to one of our supervisors to assist further.
Tracker Connect
Tracker Connect's reply04 Apr 2024, 11:51
Official
Good day Johan,
We apologize for the inconvenience caused to you; your concern has been escalated to one of our supervisors to assist further.
Tracker Connect
We apologize for the inconvenience caused to you; your concern has been escalated to one of our supervisors to assist further.
Tracker Connect
