SM
Susan M

1 reviews | Active since Jul 2020

28 May 2022, 14:21

Tracker South Africa - POOR SERVICE

Shocking service. Tried 4 times to cancel debit order as I sold my car. You can never get through on either phone number. Wait 15 mins on each more than once at my cost. Contacted them on line and someone did call back and I told them I had sold the car and new owner wished to take it over. No confirmation of cancellation received so tried to call again. No joy. Contacted them on line again and again and no one calls back, then they still take debit order off

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Replies (2)
Tracker Connect
Tracker Connect's reply30 May 2022, 07:41
Official
  Good day , 
 
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter. 
 
We will revert to you shortly. 
 
Tracker Connect 
Tracker Connect
Tracker Connect's reply30 May 2022, 14:13
Official
Good day Susan M, 

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect