SV
Sybrandt V
1 reviews | Active since Jun 2020
04 Jun 2020, 13:03
Tracker South Africa has no customer support!
Tracker (Vehicle tracking) needs to expand their customer service. Three times I use their online portal to cancel my contract and still no feedback. Not even an acknowledgement of the request. Their toll free number is nice, but I am stuck oversees and those numbers does not work. I also left a message on their FaceBook site. Still no response. I have stronger words to describe the neglect I feel, but we will keep this civilized. Maybe someone in Tracker do monitor this forum. This is an outcry for some response.
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Replies (3)
Tracker Connect's replyOfficial
04 Jun 2020, 13:07We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply04 Jun 2020, 13:07
Official
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
SV
Sybrandt V's updateReviewer Update
04 Jun 2020, 13:21My customer number is ***
SV
Sybrandt V's update04 Jun 2020, 13:21
Reviewer Update
My customer number is ***
Tracker Connect's replyOfficial
04 Jun 2020, 15:55Good Day Sybrandt V,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply04 Jun 2020, 15:55
Official
Good Day Sybrandt V,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect