JL
John-Michael Luciano
1 reviews | Active since Jul 2016
23 Nov 2021, 07:02
Tracker shares information with insurance becareful guys
Tracker must learn to confirm with their clients before giving records of their clients to the insurance even if insurance provides them with consents, they must confirm and disclose all information they going to share with insurance
Helpful (0)
Replies (5)0
Replies (5)
Tracker Connect's replyOfficial
23 Nov 2021, 07:46Good Day John,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply23 Nov 2021, 07:46
Official
Good Day John,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
23 Nov 2021, 08:59Good Day John,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker Team
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker Team
Tracker Connect's reply23 Nov 2021, 08:59
Official
Good Day John,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker Team
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker Team
JL
John-Michael Luciano's updateReviewer Update
23 Nov 2021, 09:07The concern is still there and i still strongly feel that tracker can do better in such instances,the lady advised they can't contact all the customers regarding 3rd party consent forms they receive to verify with us clients, which makes this a breach in the security of clients. Because anyone can send consents under false pretence/**********ly and tracker will disclose our information this is very poor correspondence coming from such a big establishment.
JL
John-Michael Luciano's update23 Nov 2021, 09:07
Reviewer Update
The concern is still there and i still strongly feel that tracker can do better in such instances,the lady advised they can't contact all the customers regarding 3rd party consent forms they receive to verify with us clients, which makes this a breach in the security of clients. Because anyone can send consents under false pretence/**********ly and tracker will disclose our information this is very poor correspondence coming from such a big establishment.
Tracker Connect's replyOfficial
23 Nov 2021, 10:08Good day John,
Kindly be advised that you have been informed twice with the same information regarding your query. As explained, you provided your insurer authorization to act on your behalf and Tracker assisted as requested.
Regards,
Tracker Team
Kindly be advised that you have been informed twice with the same information regarding your query. As explained, you provided your insurer authorization to act on your behalf and Tracker assisted as requested.
Regards,
Tracker Team
Tracker Connect's reply23 Nov 2021, 10:08
Official
Good day John,
Kindly be advised that you have been informed twice with the same information regarding your query. As explained, you provided your insurer authorization to act on your behalf and Tracker assisted as requested.
Regards,
Tracker Team
Kindly be advised that you have been informed twice with the same information regarding your query. As explained, you provided your insurer authorization to act on your behalf and Tracker assisted as requested.
Regards,
Tracker Team
JL
John-Michael Luciano's updateReviewer Update
24 Nov 2021, 14:39Maybe you dont understand this particular complaint didn't require a response, im merely expressing my frustration and my opinion on what I've observed, and I'm putting it on a public platform for tracker to do better in that aspect.
Regards
Regards
JL
John-Michael Luciano's update24 Nov 2021, 14:39
Reviewer Update
Maybe you dont understand this particular complaint didn't require a response, im merely expressing my frustration and my opinion on what I've observed, and I'm putting it on a public platform for tracker to do better in that aspect.
Regards
Regards