PH
Peter Hanwith-horden
1 reviews | Active since Feb 2023
26 Feb 2023, 17:00
TRACKER SELLS UNITS WITHOUT INFORMING THE CUSTERMA WITH BATTER BACKUP
You have no clue about customer Care you think you have answered me. But you are following a script teaches you what to say or do. Which means you are not much of Customer you have to think. You came with the recording but failed to under my point yes its was the low end tracker that when the car battery dies you wont access the tracker. Your tracker has no back up on this model if power dies TRacker dies , so its worthless to have this. I think your sales guys is cluess it should of been pointed on this one and the others have back up on power and should of allowed my to make an informed choice. Lekker you got 3 years.
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Replies (2)Tracker Connect's replyOfficial
27 Feb 2023, 08:44Good day ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply27 Feb 2023, 08:44
Official
Good day ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
28 Feb 2023, 12:18Good day Peter,
We confirm having communicated to you regarding this concern on the 14/02/2023, please refer to your mail.
Tracker Connect
We confirm having communicated to you regarding this concern on the 14/02/2023, please refer to your mail.
Tracker Connect
Tracker Connect's reply28 Feb 2023, 12:18
Official
Good day Peter,
We confirm having communicated to you regarding this concern on the 14/02/2023, please refer to your mail.
Tracker Connect
We confirm having communicated to you regarding this concern on the 14/02/2023, please refer to your mail.
Tracker Connect
