1 reviews | Active since Mar 2010
I called Tracker on 20 March 2015 to cancel my contract and instead of answering, the call centre agent kept chatting to his colleague until I said something. I told him I wanted to cancel my service, and he took my details before telling me to call back later since the system was down. <br> <br> I complained about the useless service and was contacted by a representative, who did actually cancel my contract. I am logging a complaint here, so obviously that failed to delight this unhappy customer. <br> <br> I am out of the mandatory contract period of three years, of which I only had the covered vehicle for 1 year. Still they require 30 days notice. So after giving them money for absolutely nothing for two years, this company feels justified taking just one more payment for doing nothing. What an absolute racket! Really, what am I paying for? In future, if an insurance company requires that I get a Tracker device, I will tell them to get stuffed and go somewhere else instead, anywhere else. These jokers will not see another cent from me.
Best regards,
Best regards,
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