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glynda B
1 reviews | Active since Jun 2021
15 Jul 2023, 12:59
TRACKER SAYS- WE WONT ACCEPT YOU CANCELLING WITH US, KEEP PAYING!!
Quick to sign you up, but try and contact them after that and it is a dismal failure. IF they answer their phones they merely transfer you to other departments who do not answer their phones. After several attempts to contact them we decided to cancel with them. THEY REFUSE TO ACCEPT OUR CANCELLATION and tell us they will continue charging us!!! They WILL NOT ACCEPT US GIVING NOTICE... we have requested several times to speak to a manager and that is refused. We have sent emails and get automated responses. Do NOT get involved with this company. What a terrible mistake we made!!
Helpful (0)
Replies (5)0
Replies (5)
Tracker Connect's replyOfficial
17 Jul 2023, 08:01Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly
Tracker Connect
Tracker Connect's reply17 Jul 2023, 08:01
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly
Tracker Connect
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glynda B's updateReviewer Update
17 Jul 2023, 08:28Tracker phones me after seeing my review. Tells me if I dont email them proof of my cancellation fee they refuse to cancel my debit order. The cancellation fee was paid days ago using the reference they gave us plus our surname but they say do a further email or they will keep charging us. THIS COMPANY USES BULLYING AS A TACTIC TO KEEP YOU PAYING!! They should be ********ly investigated for using ********* practices. PLEASE take note.
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glynda B's update17 Jul 2023, 08:28
Reviewer Update
Tracker phones me after seeing my review. Tells me if I dont email them proof of my cancellation fee they refuse to cancel my debit order. The cancellation fee was paid days ago using the reference they gave us plus our surname but they say do a further email or they will keep charging us. THIS COMPANY USES BULLYING AS A TACTIC TO KEEP YOU PAYING!! They should be ********ly investigated for using ********* practices. PLEASE take note.
Tracker Connect's replyOfficial
17 Jul 2023, 08:30Good day,
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards
Tracker connect
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards
Tracker connect
Tracker Connect's reply17 Jul 2023, 08:30
Official
Good day,
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards
Tracker connect
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards
Tracker connect
Tracker Connect's replyOfficial
17 Jul 2023, 09:53Good day,
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. Please refer to the telephonic communication dated 2023/07/17.
Regards
Tracker connect.
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. Please refer to the telephonic communication dated 2023/07/17.
Regards
Tracker connect.
Tracker Connect's reply17 Jul 2023, 09:53
Official
Good day,
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. Please refer to the telephonic communication dated 2023/07/17.
Regards
Tracker connect.
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. Please refer to the telephonic communication dated 2023/07/17.
Regards
Tracker connect.
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glynda B's updateReviewer Update
17 Jul 2023, 12:11STOP LYING TRACKER!! NOTHING HAS BEEN RESOLVED!!!
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glynda B's update17 Jul 2023, 12:11
Reviewer Update
STOP LYING TRACKER!! NOTHING HAS BEEN RESOLVED!!!