Tracker SA WORSE Company EVER!!!!

Ok so after talking to 16 different people yesterday at Tracker I finally spoke to a guy by the name of Zane Adams. he promised to take care of my problem and have his CEO or COO to call me today 26/05/2016. he confirmed that Tracker will fully cover my vehicle in the event of theft and that Tracker will reimburse me for the days I had to take off from work. this morning I received a call from a Lynette (PA to the 2 directors at Tracker) telling me that she received the message and request for them to call me but they were again I a meeting and would call me at about 12:00 today 26/05/2016. I guess its still not 12:00 in South Africa, although my watch shows its 14:11 already cause I have still not received a call from either of the 2 directors, (Wayne de Nobrega & Wayne Muller). I again called Tracker SA and again requested to talk to the directors or the PA to them. at my surprize the directors were not in today/ or in meetings/ or on leave/ or on study leave or I don't know and don't care what. the Lynette lady again for the 2nd day in a row had to rush home suddenly due to a family emergency. Really Tracker SA do you honestly expect anyone to believe this? while on the phone with another lady, standing in for the PA she according to her smsed the director (never in my life have I smsed my directors) telling him I want to talk to him and he said he will reply to an email I have sent to them. both the directors are clearly to much of a ***ard to talk to a client with a problem and are trying to avoid the situation in the hopes that this would just go away. maybe you shouldn't be in your position that you are then. I then tried to call Zane Adams on his mobile number that he supp**** me with yesterday and he simply doesn't answer. after 12 times I gave up. so to the 2 Waynes at Tracker sitting in the hot seats. stop being such ***ards and call me to get the issue resolved. hiding away wont make me going away. I honestly cant believe you 2 are in the positions you are in if this is the way you trying to handle a paying clients problem. if you cant address or sort out the problems, be the man you supposed to be and rather admit this. point me in the right direction then to whom ever will be willing to assist me and get everything sorted out. honestly I expected more from the top directors of a company but this clearly shows the example they setting and why the service is in the state that it is. so again, Mr De Nobrega and Mr Muller, I dare you to please call me and talk to me about my problem.