Tracker SA, Poor level of Competence and shocking after sales Service

Written with no prejudice I am seriously dissatisfied with the poor after sales service and useless customer support. Upon signing I SPECIFICALLY asked for the debit order to go off on my account on the last day of every month.... its pretty infuriating to see a debit order go off on the 15th and your name getting tarnished through unpaid debit orders because people can not follow instruction... trying to complain or getting the situation addressed is pretty much a lost cause as these people will reply via e-mail asking for your contact number and you simply don't hear from them again..... Looking at the list of complaints on hellopeter I seriously doubt I will even get a response from this post, but if I can sway the next person from using their service, hopefully the next person will not have to deal with the same level of incompetence im dealing with? Bearing in mind that when you sign up with Tracker.... They WILL hold you contractually liable for the full 3 years, due to the unit they install as part of the contract holds you liable for the unit..... you are in no way covered against their incompetence, meaning they can deduct whenever they please, tarnishing your name and credit score after they cannot follow instruction.... Complaining or addressing the issue also bears no result as you simply don't get trough to their customer care no. always dealing with large volume calls.... I guess it's not just me complaining... and usually after holding for an hour your call gets cut off.... so not only are you wasting your time and energy but also your airtime.... upon realizing this... you can try emailing their customer care... I did get a Charl Langley who is the consumers sales manager to respond asking me for my telephone number on the 19th of March 2023. I still have not received any feedback since. Mr. Langley if I recall correctly I did ask for somebody competent to address my issue? I guess you are not the man then?? Oh well.... I have a couple of months left to deal with your company and poor service delivery... I can tell you this much... I will NOT be making further use of tracker sa and will be migrating to Netstar. I also believe that the company mentioned are far more competent, they do have a successful working system in play and an after sales service where they actually get in touch with their clients. Anybody thinking of joining Tracker SA reading this.... Honestly I can not recommend Tracker SA in good conscience....