SM
Stanley M

1 reviews | Active since Sept 2020

13 Nov 2024, 13:25

TRACKER SA INSISTING ON UNDUE BENEFITS.

They do not even deserve a single star. Apparently Tracker SA has a contract with MiWay insurance, wherein they install a tracking device into cars of MiWay clients. When client terminates their insurance with MiWay, Tracker SA continues to debit the debit despite the fact that they are not providing any service to the client. This is day light *******. Tracker SA why do you insist on payment for a service you not providing? One you sign a contract with MiWay, you automatically owe tracker.

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Replies (2)
Tracker Connect
Tracker Connect's reply13 Nov 2024, 13:33
Official
Good day Stanley,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply14 Nov 2024, 15:02
Official
Good day Stanley,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been closed.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect