SM
Sanele M

1 reviews | Active since Jul 2020

08 Jul 2020, 12:42

TRACKER SA! Bunch of *******.

Absolutely disgusting service from Tracker SA. Tracker unduly debited my account for my previous Tracker. I installed the latest Tracking device in my two vehicles, and canceled the previous contract. I called their call center and they promised to refund my account. To date NOTHING is in my account. Bunch of *******. I haven't received any communication from them regarding this unauthorized debit! Now I must waste my Airtime and time to chase after my money(which I refuse to do) I have been supporting them for more than 15yrs.I am now having second thoughts. I want my refund ASAP. Poor customer service on top of that, no updates or emails. Disgusting! That we customers must suffer.

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Replies (1)
Tracker Connect
Tracker Connect's reply08 Jul 2020, 14:10
Official
Good Day Sanele M,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect