tracker sa

<p>Hereby please evaluate my complaint.</p> <p>I had a contract with a company named 'Tracker' since the second half of 2013.</p> <p>In March 2016 I phoned the company's customer support in Johannesburg wanting to cancel my policy. The lady on the companies side informed me that my policy will only lapse in Jun 2016 . I complained that their company did not honour their contract with me stating that they should test the tracking device in my vehicle at least 6 monthly. This device was never tested and could not be confirmed if it is actually working or even fitted in my vehicle.....The lady representing tracker confirmed that on that bases she will cancel the policy with immediate effect. Since March 2016, Tracker continued to debit money from my bank account for the tracking device. In June 2016, I contacted them again requesting cancellation of the policy. According to them I had no proof requesting a cancellation in March 2016.</p> <p>They once again confirmed that the account will be closed. Tracker however continued debiting the monthly premium from my bank account without my permission. It took various email, calls from my side to try and cancel the policy. Eventually I asked my Bank to reverse the payments they debited from my</p> <p>account every month. In December 2016 Tracker again promised to cancel the policy after I threatened them to seek legal action against them. They reversed the amount of R260 to my bank account. Since then they are harassing me that I owe them R260 which my bank reversed from their debit orders. I emailed and phoned them instructing them to stop harassing me. On 15 April 2017, a person from Blake and associates contacted me, asking when they could debit my account with the R260 I owe them. I was very upset to be harassed again on a festive holiday time. I informed them that I will not pay any money to Tracker and that I am going to start legal action. I informed them that I would rather go to court and fight these ******* people than pay them the R260.</p> <p>Even now in May 2017 I often receive threatening sms's from them</p> <p>Please help.</p> <p>Regards</p>