1 reviews | Active since Jun 2016

28 Jun 2016, 14:28

Tracker's tracking devices battery draining my cars battery

<p>I have called Tracker’s technical department 3 times this past 2 weeks and I have received absolutely now joy. The reason I have called is because that the Tracker unit in my car’s battery is dead and it is causing my cars battery to die every 3 hours and I am having to jump start the car all the time. I have had to buy 2 new batteries in the past year due to this.</p> <p>Everytime I call Tracker the operator tells me that she will get a technician to call me to schedule an appointment to come out to test the unit but nobody’s calls me.</p> <p>These are the calls I made: </p> <p>15 June 2016 @ 15:34pm, spoke to Zanele</p> <p>24 June 2016 @ 08:34am, spoke to Jamie</p> <p>28 June 2016 @ 08:35am, spoke to Lizzy……all 3 of these operators ensured that someone would call me back but I received no call.</p> <p> </p> <p> </p>

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Replies (3)
's update28 Jun 2016, 14:33
Reviewer Update

The reference number in question is CLI **********

Tracker Connect
Tracker Connect's reply29 Jun 2016, 04:26
Official

Hi Viroo,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Ghitte Brandt
Tracker Connect

Tracker Connect
Tracker Connect's reply04 Jul 2016, 07:01
Official

Hi Viroo,

We confirm having contacted you to assist with your complaint. An email has been sent to you as confirmation as well.

Please don't hesitate to contact us should you require any further assistance.

Kind regards,

Ghitte Brandt